Recent Posts

Tornado Facts

6/17/2022 (Permalink)

Tornado SERVPRO logo Disaster may strike when you least expect it. SERVPRO of Northeast San Antonio is here to help!

Tornadoes are arguably nature’s most violent storms.  Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the cloud base to the ground.  With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction within seconds.  Damage paths can be in excess of one mile wide and fifty miles long.

Unlike hurricanes, which typically develop over water and occur mostly in coastal locations, tornadoes form over land, posing hazards and risks for all fifty states.  Additionally, tornadoes can develop so quickly that advance warning is not always possible.  While tornadoes are often visible, heavy rain or low-hanging clouds can obscure their funnel-like formation.  A cloud of debris, however, can usually indicate tornado location even if a funnel is not visible. 

Keep in mind that disasters can strike when you least expect them.  For additional tornado information visit the FEMA website at www.fema.gov.   SERVPRO of Northeast San Antonio is always prepared, to help make it "Like it never even happened."  Our team is always here to help our community. 

Water Damage Prevention Tools

6/13/2022 (Permalink)

SERVPRO employee in PPE working SERVPRO of Northeast San Antonio has the equipment and tools to help dry out the water damage in your business!

Excess water damage can devastate a building especially if gone undetected.  Water leak detection systems are available to help identify leaks, which can help prevent them from becoming floods. 

Water Alarms:  Water alarms are typically battery-operated stand-alone systems that contain a moisture sensor that will activate an audible alarm when moisture is detected.  Benefits of water alarms include accessibility and price.  They can be placed under sinks or near individual appliances such as washers, refrigerators, hot water heaters, etc., and are fairly inexpensive and easy to install.  However, the water monitoring device is only beneficial if someone is inside the building to hear the alarms and take appropriate actions to stop the leak.

Water Systems:  While water alarms simply notify you of a leak, water systems will actually shut off the water supply causing water damage.  Individual appliance systems are installed in specific appliances and will automatically shut off the water supply in the event that the appliance has a leak.  Whole house systems operate in a similar fashion except that the shut-off valve is installed on the main water supply line versus an individual appliance.  This system is most popular and beneficial to homeowners that travel often or reside in multiple properties seasonally throughout the year.

SERVPRO of Northeast San Antonio specializes in the cleanup and restoration of commercial property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Appliance Water Overflow Prevention Tips

6/13/2022 (Permalink)

SERVPRO of NESA cleaning excess water Our team is faster to any size water damage and is dedicated to helping you when disaster strikes!

It’s the everyday house appliance that is usually relied on such as a refrigerator, dishwasher, or washing machine.  These appliances are used often and made to last for years that we may forget that these machines could sustain a leak or even break down. Take a moment to have a routine check-up every now and then to help reduce water damage incidents from occurring.

Refrigerator:
It's important to be cautious about its placement.  Moving the refrigerator too close to the wall may kink or break the water supply line. Keep in mind, that the plastic water supply line degrades over time and can crack or break.   To prevent water damage from happening, consider removing the plastic line and replacing it with a copper or stainless-steel line that has better durability. 

Dishwasher:

Be aware of how much detergent is put into the dishwasher.  By adding too much detergent, it can cause water to overflow resulting in a dishwasher flood.

Washing Machine:

An overloaded machine is a common reason to have a leaking washing machine because the machine has been overfilled.   Have a limit to prevent a water overflow


At SERVPRO of Northeast San Antonio, our team understands that dealing with water damage is highly stressful.  Our trained technicians are equipped with the knowledge to restore your property.  Do not hesitate to give our trained professionals at SERVPRO of Northeast San Antonio a call if you are experiencing any kind of water damage in your home or business.

Common Causes of Water Damage

6/10/2022 (Permalink)

Bathroom with SERVPRO logo SERVPRO of Northeast San Antonio is always here to help when disaster strikes!

With the year coming to a close, SERVPRO of Northeast San Antonio has compiled a list of the leading causes of water emergency list.  These different appliances may trigger water outlets due to the connection of the water supply line.   It is important to understand that water damages that occur may possibly spread past a room and create larger damage throughout one's home.  A few common water leaking sources are as follows:

Washing Machine
Worn out hoses, especially if you are using an older washing machine, the gasket hose can become brittle over time and cause a leak. It is important to do a maintenance check every once in a while, to reduce any water damage.

Dishwasher
Over time, the water supply line in a dishwasher may degrade.  This can lead to water leaking into enclosed areas under the appliance and rupturing entirely.  Check this line twice a year by removing the kick plate at the front of the dishwasher and using a flashlight to inspect the space and surrounding areas.  If the area is wet with no explanation, this should be taken as a red flag.

Toilet Overflow
Water from sewer system backups should be considered very dangerous.  A clogged toilet could potentially cause water to back up into the shower or sink and can contain sewer water that is extremely dangerous that is contaminated with raw sewage and bacteria in it.  Immediate response is critical especially when water damage strikes.

Being prepared can help prevent a disastrous situation.   By regularly checking on these areas, you will help avoid any catastrophic damages.  SERVPRO of Northeast San Antonio is faster any-sized disaster, and we are here to help 24/7/365 to make it "Like it never even happened."

Fire Pit Safety Tips

5/27/2022 (Permalink)

Fire flames and SERVPRO logo Do not hesitate to call SERVPRO of Northeast San Antonio when fire damage strikes, we are always here to help!

What a great way to kick off the holiday weekend by jumping into the pool and barbecuing on the grill?

Some of us may be uncovering our fire pits and looking forward to spending time with family and friends gathering around them. Practicing fire safety is important.  Below are a few tips for fire pit safety:

The fire pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires.

Burn only dry material; damp material will create excess smoke. 

Do not use lighter fluid or gasoline to start the fire, as it can burn out of control or even result in explosions. Do not burn tires, aerosols, or anything containing paint or foam to avoid toxic fumes which could also explode and cause injury.

Wear non-flammable clothing while starting, sitting near, or extinguishing the fire. 

Do not leave the fire unattended, and keep pets and children far away from the fire as they will be attracted to it.

Keep the proper fire extinguishing equipment, or at least a water hose, handy in case of an emergency.

Be safe and use good judgment while using a fire pit.  SERVPRO of Northeast San Antonio cares deeply for our community and is available 24/7 if an emergency should occur.  We are here to help. Give our team of trained professionals a call, we are dedicated to helping you when disaster strikes!

SERVPRO of Northeast San Antonio

5/27/2022 (Permalink)

SERVPRO vehicle outside of building Give our team a call, we are always here to help!

Emergency mitigation means that under non-catastrophic or storm situations, a SERVPRO of Northeast San Antonio is onsite within four hours to assess the damage to your business or home and restorable contents.  By utilizing the proper equipment and moisture detection devices, a customer’s home or building can be quickly and thoroughly dried helping prevent secondary water damage.  Timely response and proper service can also help protect the value of your property.  SERVPRO of Northeast San Antonio helps minimize water damage by safely drying, deodorizing, and disinfecting the damaged areas.  Franchise crews are available 24 hours a day, 365 days a year. 

The SERVPRO of Northeast San Antonio professional knowledge and training with proprietary products and state-of-the-art equipment.

  • Industry-grade dehumidifiers reduce humidity levels, producing dry air and minimizing secondary water damage to contents and materials.
  • Drying equipment controls temperature and humidity, helping prevent swelling and warping of floors, walls, and furniture.
  • High-speed air movers create airflow across walls, carpet, pads, and furniture, evaporating moisture. 

Here at SERVPRO of Northeast San Antonio, our technicians receive advanced training to deal with mold issues in a home or business.  Committed to providing excellent services, SERVPRO of Northeast San Antonio has the technology and crew to help you make it “Like it never even happened.”

What Action To Take When It Comes To Mold

5/13/2022 (Permalink)

SERVPRO employee working Here to help No matter how big or small the job is, our team at SERVPRO of Northeast San Antonio is always here to help!

When disaster strikes a business it is human nature to want to take immediate action and find a solution to the problem. However, that is not always the case when it comes to mold. There are things that can be put in place to limit the spread of mold spores and to limit exposure to it; but before mitigation can begin the source of the moisture must be found. If there is ongoing water damage, mold may come back even if remediation is completed. SERVPRO of Northeast San Antonio is able to come and inspect your workplace or home to see if mold is a real concern and help to try and identify the source of water damage that is ultimately causing the growth of the mold. SERVPRO of Northeast San Antonio is dedicated to helping make disasters “Like it never even happened.”

Hurricane Preparedness Week

5/2/2022 (Permalink)

Hurricane SERVPRO logo Be prepared and add SERVPRO of Northeast San Antonio as an emergency contact. Our team is always here to help our community when disaster strikes!

May 1st-7th marks National Preparedness Hurricane week.  Those located along the coast are not the only ones prone to experience significant impact from a hurricane.  Threats from a hurricane may vary widely depending on where you live but it is important that citizens are prepared for hurricane season, which begins June 1st.   These plans should include having a clear plan of knowing what to do before the storm hits and who to contact after a hurricane strikes.   Steps to consider:

Determine the cause the hurricane may cause

Develop an evacuation plan

Assemble or replenish supplies

Strengthen your home

Write out a complete plan

SERVPRO of Northeast San Antonio is ready with the proper equipment and trained professionals to restore the aftermath caused by a hurricane.  Remember to give us a call at SERVPRO of San Antonio - (210) 653-4651. Our team truly cares for our community and we are always here to help when disaster strikes!

What SERVPRO of Northeast San Antonio Customers Are Saying

4/29/2022 (Permalink)

5-star servpro logp SERVPRO of Northeast San Antonio will restore your damaged property "Like it never even happened."

Your trusted trained professionals at SERVPRO of Northeast San Antonio strive to provide the best customer service.  We understand the stress and worry that come with fire or water damage and the disruption it causes to your home and business.  Rest assured our staff is equipped with the knowledge to restore your property and to quickly make it “Like it never even happened.”

What our customers are saying:

“These guys were fantastic.   We had to move out of our home for three months while some flooring was replaced.   Joel and his crew packed everything up from our downstairs and stored it for the duration of the project, then meticulously put everything back exactly the way it was.  The moose and the grand piano came through totally unscathed.  Couldn't be happier!   I highly recommend!" Gary G.

“Hired SERVPRONE to for move out, /move in and storage. They were professional, upfront and honest about the costs and above all responsive to my questions /concerns throughout. Excellent customer service. Joel is easy to work with and did a great job for me. Highly recommend their services.”  - R.C.

When your home or commercial business or residents needs help with a property damage emergency, SERVPRO® of Northeast San Antonio is on-call 24/7 and ready to respond!

Restoration Services in Northeast San Antonio

4/27/2022 (Permalink)

SERVPRO of Northeast San Antonio's number one goal is returning damaged areas and items to preloss conditions, doing all we can to make it "Like it never even happened." Our trained professionals are dedicated to restoring the property and lives of the customers being helped.  

Structural Cleaning - after a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning.  Our team of professionals will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your property structure.  

Content Cleaning - All of the restorable contents in affected areas will be professionally cleaned and deodorized.  This includes area rugs, furniture, draperies, and upholstery.  Our team will begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate.  Additionally, all the other restorable contents will be cleaned and deodorized to preloss conditions.  

Deodorization - Our experts specialize in services that rid your business of offensive odors left by fire or smoke damage. SERVPRO of Northeast San Antonio do not merely cover up lingering odors with a fragrance, we seek out the sources of the odor and remove them.  By asking our team to explain the various deodorization methods that are available, our team will find the best way that works to suit your business.  

SERVPRO of Northeast San Antonio is the restoration specialist and is available 24 hours a day, 7 days a week.  By calling the SERVPRO of Northeast San Antonio team, our crew will get your business back up and running in no time.  Our team is dedicated to helping companies when disaster strikes, give the professionals a call.