Recent Water Damage Posts

Kitchen Appliance Maintenance

2/23/2021 (Permalink)

dish washer over flow When disaster strikes, our team is always here to help!

Some home floods commonly occur in the kitchen due to their many water outlets.  For most homes, the kitchen commonly incorporates multiple appliances that connect to a water supply line.   It is important to understand that water damages that occur in the kitchen may possibly spread past the kitchen and create larger damages throughout one's home.  Keep your home prepared by periodically checking the appliances to help reduce water damage incidents from occurring.   However, a few common items that may lead to a kitchen flood are as follows:
Dishwasher
Over time, the water supply line in a dishwasher may degrade.  This can lead to water leaking into enclosed areas under the appliance and rupture entirely.  Check this line twice a year by removing the kick plate at the front of the dishwasher and use a flashlight to inspect the space and surrounding areas.  If the area is wet with no explanation, this should be taken as a red flag.  The dishwasher water supply line shut off should be located under the kitchen sink; turn it off and call a plumber.
 Under Sink System
Underneath the sink, you may find a water filtration system.  As time passes, the lines can degrade and rupture.  A crack in the line can lead to flooding and potentially much worse.  Check the sink twice a year to avoid any costly damages. 
 Refrigerator
Moving the refrigerator may be tricky sometimes.  It's important to be cautious about its placement.  Moving the refrigerator too close to the wall may kink or break the water supply line.  However, having the refrigerator too far out may cause potential over-stress on the line and potentially cause the line to rupture.    Keep in mind, the plastic water supply line degrades over time and can crack or break.   To prevent water damages from potentially happening, it is advisable to remove the plastic line and replace it with a copper or stainless-steel line that has better durability. 
 Being prepared can help prevent a disastrous situation.   By regularly checking on these appliances, you will help avoid any catastrophic damages.  SERVPRO of Northeast San Antonio is faster to any sized disaster, and we are here to help 24/7/365 to make it "Like it never even happened."

Hot Water Heater Replacement

1/20/2021 (Permalink)

When was the last time you changed your hot water heater?  Has it been a while?  It’s one of those appliances that may be remained unseen or hidden away in the attic.  However, it’s important to make sure to keep up regular maintenance for many reasons.  Homeowners can wake up in the middle of the night or even come home to water all over their home.  Depending on the size, it can possibly leave up to 50+ gallons of water.   Below are a few telling signs that it may be time to change out the hot water heater in your home.

  • Typically, a gas hot water heater can last about 8 to 12 years, while an electric model will last slightly longer from about 10 to 15 years. If your water heater is getting up in years, it may be time to replace it before it breaks
  • If a puddle surrounds the base of the hot water heater, it is important to take action immediately
  • If there is no hot water while using the tap, this may be an indicator it’s time to get the hot water heater checked
  • Signs of tinted water coming from your hot water tap means there may be rust in the hot water heater, which may show possible aging and a signal of an oncoming leak
  • Gurgling or popping noises coming from your water heater are caused by the buildup of hard water sediment heating up and exploding inside your water heater tank

It is always good to be prepared, because disasters may strike when we least expect them.  SERVPRO of Northeast San Antonio is dedicated to helping you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.

Water Restoration in Northeast San Antonio

12/17/2020 (Permalink)

SERVPRO employees working Always here to help our community when disaster stirkes.

At SERVPRO of Northeast San Antonio, we specialize in water damage and fire damage restoration. Our goal is to mitigate these types of damages in your home or business. There is no job that is too big or too small for our team.

Our trained team members and office staff work closely with your insurance company to ensure that your house or business gets the attention it needs to help limit the extra stress or disruption the situation may cause.   

Whether it is a ruptured pipe, flood and storm damage, roof leak, or sewage back up you can count on us to restore your property in accordance with industry standards. 

There are right ways and wrong ways to mitigate property damage and here at SERVPRO of Northeast San Antonio, our team strives to operate at the highest levels of excellence.  Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Four Classification of Water

7/21/2020 (Permalink)

While there are three basic categories of water (clean, grey, black), there are also four classifications of water damages.   The IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration separates water damage into four distinct classes. Each class is based on the severity of the water damage, and they determine what steps must be followed in the mitigation and restoration process.

THE 4 PRIMARY CLASSIFICATIONS OF WATER DAMAGE

  • Class 1 is the least amount of water, absorption, and evaporation. It affects only part of a room or area; a little amount of carpet or carpet pads may or may not be wet.  Also, larger areas containing materials that have absorbed minimal moisture.  
  • Class 2 involves a significant amount of water, absorption, and evaporation. An entire room of carpet and cushion pad is affected. Water has risen up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
  • Class 3 involves the largest amount of water, absorption, and evaporation.  This water loss has saturated an entire area.   Water may have come from overhead which may impact ceilings, walls, insulation, carpet, cushions, and subfloor.
  • Class 4 relates to specialty drying situations. Wet materials with low permeance or porosity such as hardwood, plaster, brick, concrete, light-weight concrete. Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

SERVPRO of Northeast San Antonio has the knowledge, experience, and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.  If you or anyone you know experiences water damages, give our team a call.

Appliance Water Failure in San Antonio

6/8/2020 (Permalink)

leaking dish washer When disaster strikes, give the professionals a call at SERVPRO of Northeast San Antonio!

There are many appliances that can cause water damage to residential property.  One appliance includes a washing machine.  Although they are highly efficient in our chores, they can also cause a major headache when a washing machine floods in a home it can be a costly repair.  In order to prevent a costly repair, take some actions to reduce the risk of a leaking washer.  Below are a few tips to prevent future water damage in your home:

  • Overloaded machine - A common reason to have a leaking water machine is that the washing machine has been overfilled.   Have a limit to prevent a water overflow
  • Worn out hoses – If you are using an older washing machine, the gasket hose can become brittle over time and cause a leak. It is important to do a maintenance check every once in a while, to reduce any water damages
  • Excessive suds – Too much detergent can cause extra suds which can lead to some overflow and cause water damage.

Fast action is required when there is a leaking washer machine.  SERVPRO of Northeast San Antonio is a trained professional team that has the tools and experience to help meet with your restoration needs.  Our team is faster to any size water damage and is dedicated to helping you when disaster strikes!  

That can Cause Water Damage?

2/25/2020 (Permalink)

SERVPRO employee check for moisture Making it “Like it never even happened.”

There are many ways to have water damage occur in your home.  Potential water losses may include:

Ruptured or leaking pipes
Plumbing issues
Household appliances malfunctions
Cracks in the infrastructure of the building or home
Weather-related problems

Different contributions may lead to water damage in a home or business.  When the cause of loss is figured out, it is imperative to take immediate action to ensure further damage is not caused.  If you have experienced any kind of water damage in your home or business, SERVPRO of Northeast San Antonio has the knowledge and equipment to help take care of the water damage in your home or business.  No matter what the issue is, here at SERVPRO of Northeast San Antonio, our team is dedicated making it “Like it never even happened.”

Washing Machine Overflow Prevention Tips

2/18/2020 (Permalink)

Overflowing water on the ground being mopped up Our team is faster to any size water damage and is dedicated to helping you when disaster strikes!

There are many appliances that can cause water damage to residential property.  One appliance includes a washing machine.  Although they are highly efficient in our chores, they can also cause a major headache when a washing machine floods in a home it can be a costly repair.  In order to prevent a costly repair, take some actions to reduce the risk of a leaking washer.  Below are a few tips to prevent future water damage in your home:

  • Overloaded machine - A common reason to have a leaking water machine is because the machine has been overfilled.   Have a limit to prevent a water overflow
  • Worn out hoses – If you are using an older washing machine, the gasket hose can become brittle over time and cause a leak. It is important to do a maintenance check every once in a while, to reduce any water damages
  • Excessive suds – Too much detergent can cause extra suds which can lead to some overflow and cause water damage.

Fast action is required when there is a leaking washer machine.  SERVPRO of Northeast San Antonio is a trained professional team that has the tools and experience to help meet with your restoration needs.  Our team is faster to any size water damage and is dedicated to helping you when disaster strikes!  Call us at (210) 653-4651.

Classification of Water

11/26/2019 (Permalink)

Toilet with standing water below Give SERVPRO of Northeast San Antonio a call if you or anyone you know is dealing with a toilet overflow or sewage back up.

Without warning, emergencies can strike.  A toilet overflow or a sewage back up is possible issues in a home.  Immediate response is critical especially when water damage strikes.  SERVPRO of Northeast San Antonio will come to your home and inspect the contaminated water to determine the classification and the necessary steps needed for the situation.  There are three different major classifications of water which are the following:

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • It can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

When it comes to toilet overflows or sewage back up, call a professional immediately.  Our team of professionals at SERVPRO of Northeast San Antonio is available 24/7 to help you when disaster strikes. 

What to do when a Dishwasher Floods Your San Antonio Home Kitchen

10/21/2019 (Permalink)

Setting Kitchen. Phone out with SERVPRO emergency plan on home screen.  Water over flow from dish washer Water emergencies can happen at any time just like this water overflow from the dishwasher. SERVPRO of Northeast San Antonio is here to help!

Dishwashers are one of the most commonly used appliances in a home.  Its use is for the modern-day convince many of us to utilize as a time saver as well as an environmentally friendly machine.  Dishwashers are built to last for many years but over time the appliance may sustain a leak or even a break.   Dealing with a dishwasher flood can be frustrating, it is important to take quick action to limit further potential damage.  There are a few things that you can do when a dishwasher floods your kitchen:

Turn off the water – Turn the main water supply off by shutting off the shutoff valve.  This will help prevent extra water from flooding your kitchen.

The electricity shut off – This a safety precaution that ensures that leaking water and electricity do not mix.  Family members should be advised to stay out of the kitchen until the dishwasher is safe to use once again. 

Mop up water- Once the water and electrical systems are secure, it’s best to mop up and remove the standing water.  The longer the water sits, the higher the potential of further damages may occur. 

Call a restoration company – while everything may seem to be dry, it’s the water that you don’t see that can possibly create further damages.  Our team here at SERVPRO of Northeast San Antonio has the tools and equipment to help meet your restoration needs.  Our team is faster for any water damage disaster and is able to eliminate the standing water with our effective methods. 

Protect Your Home from Potential Water Damage

6/4/2019 (Permalink)

Water damage is one of the most common disruptions for homeowners. It usually happens at a time when you least expect it. Luckily SERVPRO of Northeast San Antonio has some tips on how you can protect your home from the unexpected water damage!

  1. Irreplaceable valuables should be protected. Try to waterproof them by sealing them and storing them in a higher place.
  2. Monitor your drains. Make sure they are clean and clear for water flow.
  3. Make sure your roof is sealed and protected. Regularly monitor it to make sure water does not leak through holes or cracks.
  4. Monitor your tiles and grout in heavily wet areas such as the bathroom and kitchen. Look for cracks and re-seal if necessary.
  5. Monitor your appliance hoses.
  6. Turn off your water before a long trip away.
  7. Regularly have your water heater serviced.

These are just some of the small tips that could help prevent major water damage in your home. SERVPRO of Northeast San Antonio is always here to help!  

Water Classification

5/21/2019 (Permalink)

Without any kind of warning, disaster can strike your home or business.  Immediate response is crucial especially when it comes to water damages!  There are three different classifications of water that can cause a loss in a home.  The three types of water classification are defined as the following:

Clean water – does not contain waste products and can present a few health risks.  Sources of clean water include burst pipes, defective appliances, hot water heater leaks and rain or snow entering through a leaky roof.

Gray water – carries waste products but does not include human waste or present the hazard of spreading diseases.  Sources of gray water include overflowing washing machines, dishwashers, and bathtubs. 

Black water – carries products and disease-causing organisms.  Sources of black water include flood water and sewage backups.  Black water losses pose serious health threats, and the damage is generally more severe.

At SERVPRO of Northeast San Antonio, our team understands that dealing with water damage is highly stressful.  Our trained technicians are equipped with the knowledge to restore your property.  Do not hesitate to give our trained professionals at SERVPRO of Northeast San Antonio a call if you are experiencing any kind of water damage in your home or business.

Are You Dealing with Water Intrusion?

2/26/2019 (Permalink)

Has a toilet overflowed in your home?  Or maybe a pipe ruptured? SERVPRO of Northeast San Antonio understands that water damage emergencies do not wait for a convenient time.  Our team has an on-call crew available all day every day to ensure that your home or business receives the attention it deserves.  Our operators are standing by at the phones waiting to answer your calls if you are dealing with water intrusion in your home or business.  SERVPRO of Northeast San Antonio has the professional state of the art equipment needed to begin the remediation process quickly.  It is highly important to our team that we help homeowners and business owners restore their property as soon as possible.   No matter how big or small the damage, SERVPRO of Northeast San Antonio is always here to help to make it “Like it never even happened.”

SERVPRO of Northeast San Antonio can Handle Any Size Water Damage

2/13/2019 (Permalink)

No matter how big or small, SERVPRO of Northeast San Antonio can handle any size water loss in your home or business. It is critical if you have a water loss, to get a team of trained professionals, such as ourselves, on-site as soon as possible.

Once the professionals arrive on site, the extraction process of any number of square feet of water damage will begin. Once all of the water is removed, we will place air movers and dehumidifiers throughout the home or business.

It is critical to making sure that the equipment is checked daily and moisture checks are made throughout the home. Once the entire structure is dry, all equipment will be moved out and help the space back to its preloss conditions.  If water damage has been experienced, call SERVPRO of Northeast San Antonio.  We are dedicated to helping you! 

Classes of Water

11/28/2018 (Permalink)

Without warning, emergencies can strike.  An immediate response is critical especially when water damage strikes.  Did you know there are different classes of water that can cause a loss in a home?  The classes of water are defined as the following:

Class 1 – A single room is affected, with little to no wet carpet, with water only on surfaces like wood or concrete.

Class 2 – This class effects and the entire room, wetness along the walls (12” or more), and moisture still in the structure.

Class 3 – Ceilings, walls, carpet, and insulation are all saturated with liquid or water. This is often due to water coming from overhead.

Class 4 – Water saturates in materials with very low levels of permeation, like hardwood or stone.

Here at SERVPRO of Northeast San Antonio, we understand that dealing with water damage is highly stressful.  Our trained technicians are equipped with the knowledge and equipment to restore your property to its preloss conditions.  Do not hesitate to give SERVPRO of Victoria a call if you experience any kind of water damage!

Small Water Damage Could Potentially Lead to Bigger Problems

10/17/2018 (Permalink)

Small amounts of water may not look like much, but a little bit of water can potentially lead to serious problems.  Any kind of water damage that intrudes your home is never a good thing, especially if the water potentially may contain harmful bacteria’s. 

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The proper equipment makes a measurable difference in reducing the damage expense during a water loss. When time matters most, technology and equipment must be counted on to perform. 

SERVPRO of Northeast San Antonio understands how disruptive water damages can be for you and your family. Our goal is to help minimize the interruption to your home!  Our experts are here to help, (210) 653-4651. 

Roof Leak

4/23/2018 (Permalink)

After dealing with a cold winter, some of us are looking upon the spring season. As spring has approached us the weather has been warmer and the trees and flowers have begun to bloom, However, springtime always seems to bring plenty of rain and plenty of rain always brings a higher risk of water damage to your home.

With the increase of showers as well as high winds, roof damage may occur or be revealed as water intrudes through your roof and damages your ceilings and walls. To reduce the risk of roof leaks, you should inspect your roof for any damages from the winter and inspect it after every major storm.

The most common cause of roof leaks is a damaged or missing shingle from storms or fallen branches. If you do experience water damage inside your home from the ceiling or wall, you will want to contact a professional from SERVPRO of Northeast San Antonio to inspect the damage, remove the water, and remediate the damage. 

Classes of Water

4/9/2018 (Permalink)

Without warning, emergencies can strike.  Immediate response is critical especially when water damage strikes.  Did you know there are different classes of water that can cause a loss in a home?  The classes of water are defined as the following:

Class 1 – A single room is affected, with little to no wet carpet, with water only on surfaces like wood or concrete.

Class 2 – This class effects and entire room, wetness along the walls (12” or more), and moisture still in the structure.

Class 3 – Ceilings, walls, carpet and insulation are all saturated with liquid or water. This is often due to water coming from overhead.

Class 4 – Water saturates in materials with very low levels of permeation, like hardwood or stone.

Here at SERVPRO of Northeast San Antonio we understand that dealing with water damage is a highly stressful.  Our trained technicians are equipped with the knowledge and equipment to restore your property to its preloss conditions.  Do not hesitate to give SERVPRO of Northeast San Antonio a call if you experience any kind of water damage!

Water Damage Timeline

2/26/2018 (Permalink)

Flooding and water damage is very invasive. SERVPRO of Northeast San Antonio arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Within Minutes

  • Water quickly spreads throughout the property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

More Than 1 Week:

  • Restoration time and cost may increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Northeast San Antonio

SERVPRO of Northeast San Antonio specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. Give us a call if you have any questions (210) 653-4651!

What to do Until Help Arrives

2/5/2018 (Permalink)

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Victoria has the right equipment and specialized training to quickly fix any problems.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

  • Spread contaminated water by walking unnecessarily damaged or we areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas. 

We understand the stress and worry that comes with water damage and we are here to minimize the interruption of your business. Give SERVPRO of Victoria a call (361) 573-6000 if your company experiences water damage!

SERVPRO Of Northeast San Antonio 24 Hour Emergency Water Damage

1/25/2017 (Permalink)

SERVPRO of Northeast San Antonio is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (210) 653-4651

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Northeast San Antonio has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Northeast San Antonio

SERVPRO of Northeast San Antonio specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.