What our Customers say...


This is the second time I have used the services of this well-maintained company.  Both times from start to finish it was a very positive experience.  The office staff was understanding and helpful.  Technicians prompt to arrive and skillfully conducted their remediation work.  I highly recommend this company. 

We appreciate everything both teams did for us.  They were very helpful in every way.  Thank you so much for all you did for us! 

The guidance and care demonstrated by this group made this disaster livable.  Thank you! 

We were particularly pleased with the packout and unpacking as well as the cleaning process.  Our house is beautifully cleaned.

Outstanding work!

Continue the great "person to person" communication that truly makes SERVPRO stand out.  Thank you to all of you for being such thoughtful professionals and decent and kind people.  Thank you for passing it on.  We will pass it on also, for you and because of you. 

An excellent team for sure. Tony, Hope, and Veronica really took good care of my home and belongings. They were a joy to work with because of their professionalism and friendly nature. I would highly recommend SERVPRO of NE San Antonio. They exceeded my expectations.

The techs were great and on time.  Quick on the job and always friendly too! 

Great service, thank you! 

Professional and courteous! 

Maintain the well-taught standards.  The personnel who completed the mission were absolutely outstanding; professional in every way.  Neil, Ben, and Jason are keepers.  They worked in tandem and made sure we were taken care of.  I salute the team effort and would highly recommend SERVPRO of Northeast San Antonio to others. 

Wonderful and friendly, explained everything in detail and very professional.

Dear Joel, 

Thank you so very much for your outstanding service after my house fire.  I certainly appreciated all the trips you made here to remove the furniture and items out of the house!  That gave me peace.  The furniture has been restored beautifully.  Your employees, Tony, Hope, Dee, and Juanita were valuable helpers in setting my kitchen back in order.  Tony has been very helpful in returning here to pick up the many empty boxes.  Again, thank you for your kindness and professionalism.  I will always be grateful to you and SERVPRO.  I will let my insurance company know about your excellent work. 

Thank you!

SERVPRO of Northeast San Antonio has been GREAT in all aspects.  I have been so pleased with all their work! 

SERVPRO of Northeast San Antonio staff and team were efficient and eager to please! 

Outstanding job done! 

I have been amazed at the customer service and compassion the team assigned to my loss have been.  Thank you for going above and beyond in the service and care I received! 

Amazing customer service. 

I will tell everyone the good work you all did.  Very good! 

The SERVPRO team turned a traumatic experience into a manageable experience.  I will be forever grateful to the SERVPRO team. 

They were my "first responders" and they did an excellent job

Outstanding Service Organization! We can highly recommend SERVPRO of Northeast San Antonio. They are extremely competent and highly professional.

Excellent Customer Service – I would recommend SERVPRO of Northeast San Antonio to anyone.

They were excellent.

SERVPRO offered a very quick response and were very professional! I would highly recommend them to anyone!

SERVPRO of NE San Antonio employees were very knowledgeable, courteous and very professional. They came in did their work as promised and when promised! We will highly recommend them to family and friends.

This is about Samuel Gomez who serves the Schertz are on behalf of SERVPRO     Mr. Gomez has been coming to our house to handle the water mitigation issues the past few days.   He has amazing customer service skills, is very knowledgeable and you can be sure he represents your company with integrity and makes the homeowner feel as though they are being taken care of in special way.   That type of customer service does not come easy.  Some of it is developed and some of it is just talent.  He is VERY thorough in his readings to ensure he has covered all possible areas that need water mitigation attention.  Thx for having him come out.  While we are not done yet, we are sure he will get the job done right.

Wonderful job.  Very professional and thorough. 

Handled everything professionally and customer oriented.

I can't thank SERVPRO enough for their service. In a time where my family was going through a surmountable amount of stress; they gathered as a team and took care of our personal items with love and care.

To the entire staff, we would just like to say thank you and please know we appreciated all you did!

Hope and Tony were great!  Professional and personable. 

Excellent service. 

Jason and helpers did a good job and Jason informed me every step of the way. 

Jason and helpers did a good job and Jason informed me every step of the way. 

Excellent job! 

Great work! 

Most definitely a great team.  Efficient and thorough!

Very helpful, employee's go the extra mile.  Thank you for everything!

I appreciate the schedule flexibility.  They were helpful and competent.  I appreciate the professionalism.

They were courteous and professional.  Thank you for coming quickly and responding to any questions we had.  Very pleased.  

I wanted to take the time to let you know how much we appreciated Joel and your team.  The comfort and security your group gave us is immeasureable.  Seeing how Delma and her team handled our family's personal items with love and care, gave us peace in a time of turmoil.  They truly went above and beyond.  Thank you so much for your partnership. 

The team was very neat.  They kept everything clean and tidy!

Keep doing what you are doing. I am very satisfied with your customer service and your representatives.

Thanks to my insurance company for recommending the company I would not know who to call.  They are obviously the right choice.  They are very professional.

I just wanted to say a BIG THANK YOU to Ricco, Brandon and Joey who did such an excellent job of drying out our house leaks.  You all were so kind, diligent and thorough.  You have no idea how much we appreciate all that you did!!!  I really do feel as if we became friends throughout this ordeal.  Your kindness made it all bearable. 

This team has been outstanding.  Their dedication, attention to detail, patience, flexibility, and just being outstanding people have been such bright spots in this hard time.  

We had excellent courteous service and enjoyed your employees.  Rico and John are tops in my books!

Workers went out of their way to help me out. 

Great customer service and attention to detail!

All team members were very courteous & precise.  I appreciated their attention to detail. 

Wonderful company!

This is a great business! they are not going to try and sell you more than you need and they will shoot you straight. I'm always a little weary of a business that deals in something I know nothing about because I feel like it would be so easy to be taken advantage of. Alan was super friendly and shot me straight. I'm came out of their visit feeling way better than going in. If you need any of their services I highly recommend SERVPRO. This is the only business I have ever taken the time to review, so that says something.