Recent Posts

Protect Your San Antonio Home from Potential Water Damage

5/4/2021 (Permalink)

SERVPRO employee working SERVPRO of Northeast San Antonio is always here to help when disaster strikes!

Water damage is one of the most common disruptions for homeowners. It usually happens at a time when you least expect it. Luckily SERVPRO of Northeast San Antonio has some tips on how you can protect your home from unexpected water damage!

  1. Irreplaceable valuables should be protected. Try to waterproof them by sealing them and storing them in a higher place.
  2. Monitor your drains. Make sure they are clean and clear for water flow.
  3. Make sure your roof is sealed and protected. Regularly monitor it to make sure water does not leak through holes or cracks.
  4. Monitor your tiles and grout in heavily wet areas such as the bathroom and kitchen. Look for cracks and re-seal if necessary.
  5. Monitor your appliance hoses.
  6. Turn off your water before a long trip away.
  7. Regularly have your water heater serviced.

If you have any questions regarding potential water or storm damage in your home, give our trusted train professionals a call at SERVPRO of Northeast San Antonio, (210) 653-4651.

What SERVPRO of Northeast San Antonio Customers Are Saying

4/27/2021 (Permalink)

SERVPRO Northeast San Antonio 5-star SERVPRO® of Northeast San Antonio is always here to help when disaster strikes!

Your trusted trained professionals at SERVPRO of Northeast San Antonio strive to provide the best customer service.  We understand the stress and worry that come with fire or water damage and the disruption it causes to your home and business.  Rest assured our staff is equipped with the knowledge to restore your property and to quickly make it “Like it never even happened.”

What our customers are saying:

“Extremely professional. Kept me informed of what they were doing and going to do and the reasons for it.  They worked within my time schedule for follow-up daily visit. Very respectful of my concerns, time and property.  Outstanding communication skills of entire team. I highly recommend this company!”  -Brooke P.

“I have only the finest things to say about SERVPRO. From the initial water leak assessment up until the most recent pack out experience I have been impressed with SERVPRO’s care, candor and professionalism.  After they performed their initial assessment of the water damage they brought the necessary equipment to mitigate further damage. They made daily visits to monitor and re-assess the situation for several days until they deemed it suitable to remove the equipment.  They arrived on time every time.  They kept me informed of what they were doing.  They clearly know how to treat their customers!  They know their business—— and it shows.  I am blessed that my insurance company provided SERVPRO as a water mitigation resource!” - Peggy R.

When your home or commercial business needs help with a property damage emergency, SERVPRO® of Northeast San Antonio is on-call and ready to respond! Call us today at (210) 653-4651!

Truth about Mold Growth

4/26/2021 (Permalink)

SERVPRO employee working on water damage Give the professionals a call at SERVPRO of Northeast San Antonio!

It is important to treat water damage immediately when it happens or right when it is discovered.  When water damage occurs, small or large, and is not properly treated, there is potential that it could lead to further damages.  In as little as 48 hours, mold can begin to spread throughout the affected areas; especially if the conditions of the area are moist and dark.  Do not leave the safety of your home up to chance.  If you have experienced water damage take charge and give the professionals a call to properly dry out your home to prevent mold growth.  SERVPRO of Northeast San Antonio has highly trained technicians with years of experience and certifications to get the job done.  Do not hesitate to give SERVPRO of Northeast San Antonio a call (210) 653- 4651.  Our team is dedicated to helping you when disaster strikes! 

Be Prepared with SERVPRO of Northeast San Antonio when a Storm Strikes!

3/30/2021 (Permalink)

Lightning storm Whenever you need SERVPRO of Northeast San Antonio, we are always here to help. Give our team a call (210) 653-4651!

Storms do not wait for a convent time to strike or check our schedules. Storms often come at the most inconvenient time. This is why SERVPRO of Northeast San Antonio is here for you 24 hours, 7 days a week!  Our team does not pass up the opportunity to help out our community during emergency storm situations.

Whether the storm is a spring thunderstorm or a major flood, our trained professionals are ready for action! It is extremely important to take immediate action when disaster strikes, to prevent additional damage to the property.

When storms hit the San Antonio area we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1.700 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  If you have any questions regarding potential water or storm damage in your home, give our trusted train professionals a call (210) 653-4651! 

Kitchen Appliance Maintenance

2/23/2021 (Permalink)

dish washer over flow When disaster strikes, our team is always here to help!

Some home floods commonly occur in the kitchen due to their many water outlets.  For most homes, the kitchen commonly incorporates multiple appliances that connect to a water supply line.   It is important to understand that water damages that occur in the kitchen may possibly spread past the kitchen and create larger damages throughout one's home.  Keep your home prepared by periodically checking the appliances to help reduce water damage incidents from occurring.   However, a few common items that may lead to a kitchen flood are as follows:
Over time, the water supply line in a dishwasher may degrade.  This can lead to water leaking into enclosed areas under the appliance and rupture entirely.  Check this line twice a year by removing the kick plate at the front of the dishwasher and use a flashlight to inspect the space and surrounding areas.  If the area is wet with no explanation, this should be taken as a red flag.  The dishwasher water supply line shut off should be located under the kitchen sink; turn it off and call a plumber.
 Under Sink System
Underneath the sink, you may find a water filtration system.  As time passes, the lines can degrade and rupture.  A crack in the line can lead to flooding and potentially much worse.  Check the sink twice a year to avoid any costly damages. 
Moving the refrigerator may be tricky sometimes.  It's important to be cautious about its placement.  Moving the refrigerator too close to the wall may kink or break the water supply line.  However, having the refrigerator too far out may cause potential over-stress on the line and potentially cause the line to rupture.    Keep in mind, the plastic water supply line degrades over time and can crack or break.   To prevent water damages from potentially happening, it is advisable to remove the plastic line and replace it with a copper or stainless-steel line that has better durability. 
 Being prepared can help prevent a disastrous situation.   By regularly checking on these appliances, you will help avoid any catastrophic damages.  SERVPRO of Northeast San Antonio is faster to any sized disaster, and we are here to help 24/7/365 to make it "Like it never even happened."

Electrical Fire

2/2/2021 (Permalink)

Extension cord phone plug in SERVPRO of Northeast San Antonio is available 24 hours a day 7 days a week for fire emergencies!

Have you checked around your home lately for any faulty wires, electrical cords, or power strips? If not, now is a great time to do it.  Many homes have wires with insulation that has been worn off, rubbed off, or bitten off (rodents) that can lead to electrical fires. Many of these wiring issues can potentially cause a fire in your home which can result in a lot of damage to your property.  

If you have a small fire outbreak due to these types of wiring issues, give SERVPRO of Northeast San Antonio a call.  Our company has trained professionals and our company is a fire restoration company that will help fix your smoke damaged homes and help salvage your property! Our team has the tools and equipment to remove soot from walls and filter out lingering smoke odors.  Don’t hesitate to give our team a call today for your smoke and fire needs. 

Sanitizing Businesses

1/25/2021 (Permalink)

Here to help employee Call SERVPRO of Northeast San Antonio today for a Certified: SERVPRO Cleaned consultation!

SERVPRO of Northeast San Antonio wants to ensure to our community that we are here to help during this time.  Learn more about the Certified: SERVPRO Cleaned Program. Our team has developed plans for all types of businesses to help them keep their staff and patrons safe. The Certified: SERVPRO Cleaned Program provides business owners and their patron's peace of mind when they see our logo on the front door. They can tell and feel that space has had a high level of cleaning. SERVPRO of Northeast San Antonio will sanitize all high touch areas. Call today for a Certified: SERVPRO Cleaned consultation

We are Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Northeast San Antonio today at  (210) 653-4651 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Hot Water Heater Replacement

1/20/2021 (Permalink)

When was the last time you changed your hot water heater?  Has it been a while?  It’s one of those appliances that may be remained unseen or hidden away in the attic.  However, it’s important to make sure to keep up regular maintenance for many reasons.  Homeowners can wake up in the middle of the night or even come home to water all over their home.  Depending on the size, it can possibly leave up to 50+ gallons of water.   Below are a few telling signs that it may be time to change out the hot water heater in your home.

  • Typically, a gas hot water heater can last about 8 to 12 years, while an electric model will last slightly longer from about 10 to 15 years. If your water heater is getting up in years, it may be time to replace it before it breaks
  • If a puddle surrounds the base of the hot water heater, it is important to take action immediately
  • If there is no hot water while using the tap, this may be an indicator it’s time to get the hot water heater checked
  • Signs of tinted water coming from your hot water tap means there may be rust in the hot water heater, which may show possible aging and a signal of an oncoming leak
  • Gurgling or popping noises coming from your water heater are caused by the buildup of hard water sediment heating up and exploding inside your water heater tank

It is always good to be prepared, because disasters may strike when we least expect them.  SERVPRO of Northeast San Antonio is dedicated to helping you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.

Chimney Fires in San Antonio

1/12/2021 (Permalink)

Removing Soot Available 24/7 365 days, SERVPRO of Northeast San Antonio is always here to help when fire disaster strikes!

January temperatures are dropping, the air is finally crisp and Texans can say winter weather has finally arrived.  As temperatures drop in San Antonio, fireplaces are being used. That means that chimney fires can become a concern for many homeowners. Chimney fires are caused by creosote, a combustible substance that is formed by gases during the burning process. This substance hardens to the chimney liner and poses a serious fire risk. Here are a few ways that can help you prevent chimney fires:

- Clean your chimney: The chimney should be inspected every year. Making sure your chimney is safe and cleaning it when it becomes a possible hazard is a great way to prevent a fire. 

- Use dry wood: If the wood is wet, it will not burn as hot as the dry wood and will produce much more smoke. This increase in smoke can lead to an increase in creosote production. 

- Use a creosote remover powder: This powder is to be placed on the wood and burned at a high temperature. This helps turn the creosote that may be forming in the chimney into powder which can reduce the buildup. 

All of these tips can reduce your chances of a chimney fire, but the most important one is the first. Always make sure your chimney is inspected and cleaned regularly to ensure the safety of your household.  If your home suffers from a fire emergency give SERVPRO of Northeast San Antonio a call at (210) 653-4651.

Winter Comercial Pipe Concerns

1/11/2021 (Permalink)

The New Year has surely brought colder temperatures to Texas.   Winter weather can bring beautiful snow (like some parts of Texas experienced this past weekend) but this weather can also cause other issues.   Having temperatures below freezing can risk frozen pipes, which can create a disaster to your home or business.

Frozen pipes occur when exposed to cold weather, such as those outside your house, or in areas such as attics, garages, or kitchen cabinets.  A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow of pressure between the water source and the blockage.

If winter weather causes water damage to your home or business give SERVPRO of Victoria a call.  Our IICRC Certified technicians have years of experience and equipment to restore your home or business to the preloss conditions.  SERVPRO of Victoria is always here to help!