Recent Posts

What Action To Take When It Comes To Mold

5/13/2022 (Permalink)

SERVPRO employee working Here to help No matter how big or small the job is, our team at SERVPRO of Northeast San Antonio is always here to help!

When disaster strikes a business it is human nature to want to take immediate action and find a solution to the problem. However, that is not always the case when it comes to mold. There are things that can be put in place to limit the spread of mold spores and to limit exposure to it; but before mitigation can begin the source of the moisture must be found. If there is ongoing water damage, mold may come back even if remediation is completed. SERVPRO of Northeast San Antonio is able to come and inspect your workplace or home to see if mold is a real concern and help to try and identify the source of water damage that is ultimately causing the growth of the mold. SERVPRO of Northeast San Antonio is dedicated to helping make disasters “Like it never even happened.”

Hurricane Preparedness Week

5/2/2022 (Permalink)

Hurricane SERVPRO logo Be prepared and add SERVPRO of Northeast San Antonio as an emergency contact. Our team is always here to help our community when disaster strikes!

May 1st-7th marks National Preparedness Hurricane week.  Those located along the coast are not the only ones prone to experience significant impact from a hurricane.  Threats from a hurricane may vary widely depending on where you live but it is important that citizens are prepared for hurricane season, which begins June 1st.   These plans should include having a clear plan of knowing what to do before the storm hits and who to contact after a hurricane strikes.   Steps to consider:

Determine the cause the hurricane may cause

Develop an evacuation plan

Assemble or replenish supplies

Strengthen your home

Write out a complete plan

SERVPRO of Northeast San Antonio is ready with the proper equipment and trained professionals to restore the aftermath caused by a hurricane.  Remember to give us a call at SERVPRO of San Antonio - (210) 653-4651. Our team truly cares for our community and we are always here to help when disaster strikes!

What SERVPRO of Northeast San Antonio Customers Are Saying

4/29/2022 (Permalink)

5-star servpro logp SERVPRO of Northeast San Antonio will restore your damaged property "Like it never even happened."

Your trusted trained professionals at SERVPRO of Northeast San Antonio strive to provide the best customer service.  We understand the stress and worry that come with fire or water damage and the disruption it causes to your home and business.  Rest assured our staff is equipped with the knowledge to restore your property and to quickly make it “Like it never even happened.”

What our customers are saying:

“These guys were fantastic.   We had to move out of our home for three months while some flooring was replaced.   Joel and his crew packed everything up from our downstairs and stored it for the duration of the project, then meticulously put everything back exactly the way it was.  The moose and the grand piano came through totally unscathed.  Couldn't be happier!   I highly recommend!" Gary G.

“Hired SERVPRONE to for move out, /move in and storage. They were professional, upfront and honest about the costs and above all responsive to my questions /concerns throughout. Excellent customer service. Joel is easy to work with and did a great job for me. Highly recommend their services.”  - R.C.

When your home or commercial business or residents needs help with a property damage emergency, SERVPRO® of Northeast San Antonio is on-call 24/7 and ready to respond!

Restoration Services in Northeast San Antonio

4/27/2022 (Permalink)

SERVPRO of Northeast San Antonio's number one goal is returning damaged areas and items to preloss conditions, doing all we can to make it "Like it never even happened." Our trained professionals are dedicated to restoring the property and lives of the customers being helped.  

Structural Cleaning - after a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning.  Our team of professionals will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your property structure.  

Content Cleaning - All of the restorable contents in affected areas will be professionally cleaned and deodorized.  This includes area rugs, furniture, draperies, and upholstery.  Our team will begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate.  Additionally, all the other restorable contents will be cleaned and deodorized to preloss conditions.  

Deodorization - Our experts specialize in services that rid your business of offensive odors left by fire or smoke damage. SERVPRO of Northeast San Antonio do not merely cover up lingering odors with a fragrance, we seek out the sources of the odor and remove them.  By asking our team to explain the various deodorization methods that are available, our team will find the best way that works to suit your business.  

SERVPRO of Northeast San Antonio is the restoration specialist and is available 24 hours a day, 7 days a week.  By calling the SERVPRO of Northeast San Antonio team, our crew will get your business back up and running in no time.  Our team is dedicated to helping companies when disaster strikes, give the professionals a call. 

How to Get Rid of Odors After a Fire

4/18/2022 (Permalink)

While some fires are a total loss not all of them are.  Fires can cause damage to the content of your home and potentially leave behind an odor.  The first thing your fire restoration company will do is to clean up all the damage and get your property looking as normal as possible.

The first steps to start with are:

  • Removing and disposing of belonging that are too badly damaged and cannot be repaired
  • If the carpet and flooring were damaged from the water that was used to put out the fire, and have tried to clean the carpet or dried the flooring, but the smell is still there, the best thing would remove the carpet or flooring
  • Painting your walls with primer and odor resistance paint will help with removing the smoke odor

Cleaning up after a fire can be hard. SERVPRO of Northeast San Antonio can help you with restoring the damages and help get rid of the odor left behind by the fire.  If the unexpected happens, know that you can count on SERVPRO of Northeast San Antonio to help make it “Like it never even happened.”

Commercial Water Damage in San Antonio

3/7/2022 (Permalink)

SERVPRO of NESA equipment SERVPRO of Northeast San Antonio has the equipment and tools to help dry out the water damage in your business!

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Northeast San Antonio

SERVPRO of Northeast San Antonio specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Different Types of Smoke

3/7/2022 (Permalink)

smoke odor NESA At SERVPRO of Northeast San Antonio, we are available 24 hours and 7 days a week!

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Northeast San Antonio will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored to the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Protect your Business During Winter Months

2/24/2022 (Permalink)

The winter months may call for some businesses to take some standard precautionary measures to help protect their company.  This may include basic maintenance checks and preparation to help ensure your business and employees remain safe.  A few tips include:

  • Check your business property for down tree limbs and branches.  Weather, such as wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries
  • Ensure gutters are clean and secure.  Leaves or debris accumulates causing a damming effect on gutters, which could lead to roof problems and water damage
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas.  Install mats on non-slip surfaces and post caution signs where water could be present

SERVPRO of Northeast San Antonio is a team of specialists, trained in cleanup and care for your business.  We are always here to help make disasters “Like it never even happened.”  Give our team a call today if you experience any water or fire damage!

Proper Remediation Can Help Prevent Additional Damage

1/31/2022 (Permalink)

Although kitchen fires generally begin on the stove, the damage can affect the entire kitchen including the walls, ceiling, air ducts, and appliances.  SERVPRO of Northeast San Antonio offers a variety of services such as smoke and soot removal, deodorization, water removal, and dehumidification to help restore homes to the preloss condition when possible.  Proper remediation of fire, smoke, soot, and water damage can help prevent further damage such as lingering odors, mold growth, and permanent discoloration of items.  Electronic claims tracking provides real-time information to monitor our progress of the specific job claim.  Here are some helpful tips to follow to prevent further damage following a fire loss incident:

  • Limit movement to prevent further damage
  • Place clean towels or old linens on carpeted traffic areas to prevent additional soiling
  • If electricity is off, empty freezer and refrigerator and prop doors open
  • Clean and protect chrome on kitchen and bathroom faucets and appliances with a light coating of petroleum jelly 

SERVPRO of Northeast San Antoniois here to help you.  Our professionals are available 24-hours a day, 365 days of the year to help you.  When fire damage invades your home, give our team a call!

Firework Safety

12/27/2021 (Permalink)

Fireworks are one way to celebrate ringing in the New Year. However, they can cause quite a bit of damage if not used carefully. Fireworks have been responsible for many injuries and fires.  Enjoy the use of fireworks around New Year's by being responsible. If you are planning to use fireworks to celebrate your holiday festivities, first, be sure to check if fireworks are legal around your area. Safety first; follow the following tips if you plan to use fireworks to celebrate: 

  • Use fireworks outdoor only 
  • Ensure local weather conditions permit the use of fireworks
  • Obey local laws regarding the use of fireworks
  • Read the directions and warning labels on fireworks before 
  • Be aware of your surroundings, including powerlines and trees
  • Always have a bucket of water, hose, and/or extinguisher nearby. 
  • Never aim fireworks towards people, animals, or objects
  • Alcohol and fireworks do NOT mix
 For more firework safety tips visit www.fireworkssafety.com. SERVPRO of Northeast San Antonio is wishing you a happy a safe holiday. If disaster strikes give us a call at (210) 653-4651.