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It is The Water That You Do Not See

7/19/2021 (Permalink)

SERVPRO equipment emergency services SERVPRO of Northeast San Antonio is here to help 24 hours, 7 days a week, and all year long!

Any water damage in your facility, in general, is bad.  There is no such thing as a small disaster.  Especially when the water you cannot see contains bacteria.  Unseen water can create a much larger claim down the road.  So before you try to clean things up yourself, consider how this will potentially affect the property if the clean-up is not done properly. 

Our professionals at SERVPRO of Northeast San Antonio understand how disruptive unseen water damage can be for you and your customers.  For this reason, SERVPRO of Northeast San Antonio offers 24-hour emergence response, and, under normal circumstances on-site of a water damage within four hours to begin emergency mitigation services.  By responding quickly within a full line of water clean-up and restoration services, our staff will help you reclaim your home quickly while drying, deodorizing, and protecting your belongings. 

So, before risking the value of your home SERVPRO of Northeast San Antonio highly advises you to give our team of trained professionals a call.  Our staff is available 24/7 dedicated to helping our community when disaster strikes! 

Preparing for Rain

7/6/2021 (Permalink)

rain on window servpro northeast san Antonio logo SERVPRO of Northeast San Antonio is always here to help when rain or storm disaster strikes!

When it rains, it pours.  SERVPRO of Northeast San Antonio specializes in storm and flood damage restoration.  More rain continues to fall this week around the San Antonio area.  Is your home or business secure from the rainfall?  Here are a few tips to help prepare to help avoid potential rainwater intruding into your home use these precautions:

  • Weatherstrip windows and doors when rain is in the forecast
  • Regularly inspect and maintain your gutters
  • Check for holes, leaks, and rust on your roof
  • Check your downspouts
  • Have trees trimmed

Follow your local news source for up-to-date information on weather situations and pay close attention to their warnings. SERVPRO of Northeast San Antonio is here for you! Give us a call for your storm damage needs!

Leaking Sink?

6/29/2021 (Permalink)

SERVPRO employee working SERVPRO of Northeast San Antonio is dedicated to helping our community when disaster strikes!

Have you ever had to deal with a leak underneath the sink before?  It may go unnoticed for a while because it may be deep in the back or just a tiny leak.  By the time it has been discovered, potential damage has occurred leading to a costly mess.  It’s a good idea to have a routine check-up under the sink and behind the cabinets to make sure there is no moisture.  However, if there is water damage here are a few things tips:

Clear out the area under your sink.  This will give you more space and a better view to access the pipes around.

Find the source.  This oftentimes could be due to a clog, a loose compression nut, or even a pipe that is not fitted correctly.

Repair the leak.  After the leak has been spotted, it is important to get this fixed to prevent further water damage.

If you have tried locating the leak but are still struggling to find the leak or the problem may consist of more complications, consider calling a professional plumber to help with the situation.

SERVPRO of Northeast San Antonio is available 24 hours a day 7 days a week for water emergencies and if you continue to deal with excessive water, do not hesitate to call our team.  We are always here to help when disaster strikes no matter how big or small the damage is!

Does Your San Antonio Home Have A Mold Problem?

6/28/2021 (Permalink)

SERVPRO employee working If you see any signs of mold, call SERVPRO of Northeast San Antonio today!

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  •  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Disasters Do NOT Wait for a Convenient Time

6/22/2021 (Permalink)

SERVPRO employee working SERVPRO of Northeast San Antonio is available 24 hours, 7 days a week, and 365 days of the year!

Water damages or fire disasters do not wait for a convenient time to strike. That's why you can count on SERVPRO of Northeast San Antonio to be there for your emergency service needs.

Our team provides emergency services 24 hours a day, 7 days a week - including all holidays. You can expect an immediate response any time, day or night, from one of our certified professionals.

In many cleaning and restoration situations, immediate action is needed. An immediate response helps to minimize the damage and the cleaning and restoration costs.

We understand the stress and worry that comes with water damage and we are here to minimize the interruption of your business. Give SERVPRO of Northeast San Antonio a call (210) 653-4651 if your home or company experiences water damage!  SERVPRO of Northeast San Antonio is always here to help to make it “Like it never even happened.”

Need Emergency Service? Call Us 24/7

Rain vs. Flood Damage

6/22/2021 (Permalink)

lighting field SERVPRO Northeast San Antoniologo We are dedicated to helping our community when disaster strikes!

Do you understand the difference between rain damage and flood damage?

Rain damage is caused by falling water. A leaky roof or window can cause rain to intrude into your home. Gutters and downspouts can also be a big contributing factor to rain damage. It is very important to clean your gutters and downspouts to keep the rain away from your walls and windows.

Flood damage is caused by rising water. Improper grading, failing drainage, or rising creek water are all examples of how flood damage can occur in your home. Flood damage can also cause cracks to your foundation allowing excess water to intrude into your home.

If you or anyone you know experiences either rain damage or flood damage, contact SERVPRO of Northeast San Antonio!  Our team is dedicated to helping you!  Do not hesitate to give our experts a call when disaster strikes! We want to help you restore your home “Like it never even happened.

Mold Removal vs. Remediation

6/15/2021 (Permalink)

containment block out mold SERVPRO of Northeast San Antonio is here to help our community when disaster strikes!

Many people do not know that there is a difference between “mold removal” and remediation. Mold spores exist naturally everywhere, both indoors and outdoors, as they are microscopic. This means that removing 100% of mold from a home or business is impossible. Many restoration companies will advertise “mold removal” and even guarantee they can completely remove all mold. This is simply not true.

Qualified restoration companies understand the science behind mold growth and the makeup of mold. All SERVPRO franchises provide thorough training on how to properly remediate mold. The remediation of mold focuses on getting the levels of mold back to natural and normal levels.

Since every mold damage scenario is different, each requires a different solution but our general mold remediation process stays consistent here at SERVPRO of Northeast San Antonio. 

  1. Inspection and Mold Damage Assessment
  2. Mold Containment
  3. Air Filtration
  4. Removing Mold and Mold-Infested Materials
  5. Cleaning Contents and Belongings
  6. Restoration

Here at SERVPRO of Northeast San Antonio, our technicians receive advanced training to deal with mold issues in a home or business.  Committed to providing excellent services, SERVPRO of Northeast San Antonio has the state-of-the-art technology and crew to help you make it "Like it never even happened."

Classifications of Water

6/8/2021 (Permalink)

Servpro logo 24/7 SERVPRO of Northeast San Antonio is ready to help you whenever disaster strikes!

Without warning, emergencies can strike.  A toilet overflow or a sewage backup is a possible issue in a home.  Immediate response is critical especially when water damage strikes.  SERVPRO of Northeast San Antonio will come to your home and inspect the contaminated water to determine the classification and the necessary steps needed for the situation.  There are three different major classifications of water which are the following:

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • It can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

When it comes to toilet overflows or sewage back up, call a professional immediately.  Our team of professionals at SERVPRO of Northeast San Antonio is available 24/7 to help you when disaster strikes. 

What to do Until Help Arrives

6/1/2021 (Permalink)

SERVPRO employee working Water emergencies can happen at any time. SERVPRO of Northeast San Antonio is here to help!

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires a different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause health effects.  Fortunately, SERVPRO of Victoria has the right equipment and specialized training to quickly fix any problems.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 


  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 


  • Spread contaminated water by walking unnecessarily damaged or we areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if they have been exposed to contaminated areas. 

We understand the stress and worry that comes with water damage and we are here to minimize the interruption of your business. Give SERVPRO of Northeast San Antonio a call (210) 653-4651 if your home or company experiences water damage!

Understanding Thunderstorms

5/28/2021 (Permalink)

lightning field SERVPRO Northeast San Antoniologo We are ready to help you restore any storm damage needs. SERVPRO of Northeast San Antonio is always here to help!

Storms occur with sometimes, little to no warning, in which case can make it difficult to plan how to prepare. Stay ahead and get prepared now; this can help you get ready for any future storms that may be brewing this spring.   Understanding these definitions from the National Weather Service can help prep you on who to plan for your preparedness:

What is a Severe Thunderstorm?

A thunderstorm that produces a tornado, winds of at least 58 mph (50 knots), and/or hail at least ¾" in diameter. Structural wind damage may imply the occurrence of a severe thunderstorm. A thunderstorm wind equal to or greater than 40 mph (35 knots) and/or hail of at least ½" is defined as approaching severe.

Severe Thunderstorm Watch

This is issued by the National Weather Service when conditions are favorable for the development of severe thunderstorms in and close to the watch area. The size of the watch can vary depending on the weather situation. They are usually issued for a duration of 4 to 8 hours. They are normally issued well in advance of the actual occurrence of severe weather. During the watch, people should review safety rules and be prepared to move to a place of safety if threatening weather approaches.

Severe Thunderstorm Warning

This is issued when either a severe thunderstorm is indicated by the WSR-88D radar or a spotter reports a thunderstorm producing hail 3/4 inch or larger in diameter and/or winds equal to or exceed 58 miles an hour; therefore, people in the affected area should seek safe shelter immediately. Severe thunderstorms can produce tornadoes with little or no advance warning. Lightning frequency is not a criterion for issuing a severe thunderstorm warning. They are usually issued for a duration of one hour. They can be issued without a Severe Thunderstorm Watch being already in effect.

When storms hit San Antonio, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  Give SERVPRO of Northeast San Antonio a call to help your storm damage needs (210) 653-4651