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SERVPRO of Northeast San Antonio Advantage

7/25/2022 (Permalink)

SERVPRO here to help Always here to help our community!

Emergency mitigation means that under non-catastrophic or storm situations, a SERVPRO of Northeast San Antonio Professional is onsite within four hours to assess the damage to our customer's building and restorable contents.  By utilizing proper equipment and moisture detection devices, a customer’s home or business property can be quickly and thoroughly dried helping prevent secondary water damages.  Timely response and proper service can also help protect the value of our customer's property. 

Our team of professionals at SERVPRO of Northeast San Antonio is here to help minimize water damage by safely drying, deodorizing, and disinfecting the damaged areas.   Our crew is available 24 hours a day, 365 days a year. 

The SERVPRO advantage provides knowledgeable and extensive experience along with training with proprietary products and state-of-the-art equipment.  Our team will offer reassurance by walking through every step of the cleaning and restoration process while working neatly and efficiently to help restore the damaged areas.

The Progressive Nature of Water Damage

7/25/2022 (Permalink)

SERVPRO employee working SERVPRO of Northeast San Antonio is always here to help!

When water damage is experienced, the important factor to remember is that the damage is progressive.  The longer the moisture remains in the structure, the greater the severity of the damage. 

Often, however, property owners attempt to perform the cleanup themselves and are not equipped or trained to dry out structures quickly and thoroughly and the risk is even greater than they will experience a more costly damage to their property.

Long-term exposure to excess moisture can destroy the structural integrity of building products, including carpet backing, drywall, and particle board.  Moisture that has entered the wall or flooring can be a breeding ground for mold in as little as 24-48 hours.

SERVPRO of Northeast San Antonio has responded to commercial and residential water damages over the years.  Experience has shown by drying a structure out quickly and thoroughly, damage to the structure or contents can be reduced drastically.

With 24-hour emergency service offered, our team has the knowledge and equipment to help meet the urgency of water damages.  Utilizing moisture sensors and advanced drying technology, damaging moisture is quickly removed.  If you experience a water loss, give our staff at SERVPRO of Northeast San Antonio a call at (210) 653-4651.  Our team is always here to help!

Are you Dealing with Flooding in your Home?

7/22/2022 (Permalink)

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flood in your home can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Northeast San Antonio and letting our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Our Highly Trained Restoration Specialist Can Restore your Home

7/18/2022 (Permalink)

SERVPRO of Northeast San Antonio is an IICRC firm.  The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.  IICRC Certified Firms have the right to display the IICRC Certified Logo. 

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy, agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the primary industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation.  These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contracts, and public health professionals.  

Every five years, the standards are reviewed and updated.  The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.  

Tips to Prevent Storm Damages

7/18/2022 (Permalink)

Mother Nature has the ability to cause extensive and expensive damage to your home or business as some of us may have experienced from last year's winter storms back in February.

Here are a few tips to prevent storm damage to your property

  • CLEAN THE GUTTERS down sprouts can be clogged by dead leaves or branches.  Consider cleaning the gutters twice a year.
  • Inspect your roofs – give the roof a good look for any loose or missing shingles. If there are damages spotted it is encouraged to get this addressed and fixed immediately.  Taking immediate action will help prevent further damage such as future water or mold damage.
  • Check the trees on your property – tree decay, soil erosion, heavy rains, and windstorm can cause a tree to fall.  By keeping an eye out for these signs and helping pruning trees can avoid possible future damage.

Let SERVPRO of Northeast San Antonio keep your home or business safe from storm and water damage. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.  Give our team a call!

Water Damage Pack Out

7/11/2022 (Permalink)

SERVPRO employees pack out SERVPRO of Northeast San Antonio is always here to help when damage strikes!

After water damage strikes, you may be dealing with some challenges.  SERVPRO of Northeast San Antonio is here to help!  While the mitigation process begins, our SERVPRO of Northeast San Antonio team can pack out the contents of your home that need cleaning or could be in the way of the repair process in the affected areas.  Thankfully, our staff can be trusted to pack out your contents.  The process involves detailed photographs of each item to ensure that all your items are documented and labeled in specific boxes.  After the items have been inventoried, they are safely brought back to our Warehouse where your items are safely stored.     Our trusted staff understands the importance of your belongings and will treat them with care.  SERVPRO of Northeast San Antonio is committed to providing the best service to our customers.  

Tornado Facts

6/17/2022 (Permalink)

Tornado SERVPRO logo Disaster may strike when you least expect it. SERVPRO of Northeast San Antonio is here to help!

Tornadoes are arguably nature’s most violent storms.  Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the cloud base to the ground.  With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction within seconds.  Damage paths can be in excess of one mile wide and fifty miles long.

Unlike hurricanes, which typically develop over water and occur mostly in coastal locations, tornadoes form over land, posing hazards and risks for all fifty states.  Additionally, tornadoes can develop so quickly that advance warning is not always possible.  While tornadoes are often visible, heavy rain or low-hanging clouds can obscure their funnel-like formation.  A cloud of debris, however, can usually indicate tornado location even if a funnel is not visible. 

Keep in mind that disasters can strike when you least expect them.  For additional tornado information visit the FEMA website at   SERVPRO of Northeast San Antonio is always prepared, to help make it "Like it never even happened."  Our team is always here to help our community. 

Water Damage Prevention Tools

6/13/2022 (Permalink)

SERVPRO employee in PPE working SERVPRO of Northeast San Antonio has the equipment and tools to help dry out the water damage in your business!

Excess water damage can devastate a building especially if gone undetected.  Water leak detection systems are available to help identify leaks, which can help prevent them from becoming floods. 

Water Alarms:  Water alarms are typically battery-operated stand-alone systems that contain a moisture sensor that will activate an audible alarm when moisture is detected.  Benefits of water alarms include accessibility and price.  They can be placed under sinks or near individual appliances such as washers, refrigerators, hot water heaters, etc., and are fairly inexpensive and easy to install.  However, the water monitoring device is only beneficial if someone is inside the building to hear the alarms and take appropriate actions to stop the leak.

Water Systems:  While water alarms simply notify you of a leak, water systems will actually shut off the water supply causing water damage.  Individual appliance systems are installed in specific appliances and will automatically shut off the water supply in the event that the appliance has a leak.  Whole house systems operate in a similar fashion except that the shut-off valve is installed on the main water supply line versus an individual appliance.  This system is most popular and beneficial to homeowners that travel often or reside in multiple properties seasonally throughout the year.

SERVPRO of Northeast San Antonio specializes in the cleanup and restoration of commercial property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Appliance Water Overflow Prevention Tips

6/13/2022 (Permalink)

SERVPRO of NESA cleaning excess water Our team is faster to any size water damage and is dedicated to helping you when disaster strikes!

It’s the everyday house appliance that is usually relied on such as a refrigerator, dishwasher, or washing machine.  These appliances are used often and made to last for years that we may forget that these machines could sustain a leak or even break down. Take a moment to have a routine check-up every now and then to help reduce water damage incidents from occurring.

It's important to be cautious about its placement.  Moving the refrigerator too close to the wall may kink or break the water supply line. Keep in mind, that the plastic water supply line degrades over time and can crack or break.   To prevent water damage from happening, consider removing the plastic line and replacing it with a copper or stainless-steel line that has better durability. 


Be aware of how much detergent is put into the dishwasher.  By adding too much detergent, it can cause water to overflow resulting in a dishwasher flood.

Washing Machine:

An overloaded machine is a common reason to have a leaking washing machine because the machine has been overfilled.   Have a limit to prevent a water overflow

At SERVPRO of Northeast San Antonio, our team understands that dealing with water damage is highly stressful.  Our trained technicians are equipped with the knowledge to restore your property.  Do not hesitate to give our trained professionals at SERVPRO of Northeast San Antonio a call if you are experiencing any kind of water damage in your home or business.

Common Causes of Water Damage

6/10/2022 (Permalink)

Bathroom with SERVPRO logo SERVPRO of Northeast San Antonio is always here to help when disaster strikes!

With the year coming to a close, SERVPRO of Northeast San Antonio has compiled a list of the leading causes of water emergency list.  These different appliances may trigger water outlets due to the connection of the water supply line.   It is important to understand that water damages that occur may possibly spread past a room and create larger damage throughout one's home.  A few common water leaking sources are as follows:

Washing Machine
Worn out hoses, especially if you are using an older washing machine, the gasket hose can become brittle over time and cause a leak. It is important to do a maintenance check every once in a while, to reduce any water damage.

Over time, the water supply line in a dishwasher may degrade.  This can lead to water leaking into enclosed areas under the appliance and rupturing entirely.  Check this line twice a year by removing the kick plate at the front of the dishwasher and using a flashlight to inspect the space and surrounding areas.  If the area is wet with no explanation, this should be taken as a red flag.

Toilet Overflow
Water from sewer system backups should be considered very dangerous.  A clogged toilet could potentially cause water to back up into the shower or sink and can contain sewer water that is extremely dangerous that is contaminated with raw sewage and bacteria in it.  Immediate response is critical especially when water damage strikes.

Being prepared can help prevent a disastrous situation.   By regularly checking on these areas, you will help avoid any catastrophic damages.  SERVPRO of Northeast San Antonio is faster any-sized disaster, and we are here to help 24/7/365 to make it "Like it never even happened."