Recent Posts

Winter Storm

1/10/2019 (Permalink)

Does this seem like the wettest winter in Northeast San Antonio?  Temperatures are lower, more rain has fallen, and heavier winds have overtaken Sugar Land.   If we recall correctly, it has been a long time since we’ve seen these kinds of weather patterns.  While we have no control over the weather, we do have the opportunity to keep the weather from affecting our homes or business.  To help prevent weather-related damages from hurting your home or business, apply some of the following tips to protect your property:

  • Keep gutters clear of leaves, sticks and other debris to help ensure it can drain properly. Make sure downspouts direct water away from the home or business
  • Wrap water pipes in your crawl spaces with insulation sleeves to slow heat transfer and prevent freezing
  • If you have a fireplace, keep the flue closed when you're not using it
  • Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces 

Give SERVPRO of Northeast San Antonio a call if you have any additional questions.  Our team is always here to help when disaster strikes!  

Fireplace Safety Tips

1/9/2019 (Permalink)

Fireplaces may be more than just the focal point of a person’s home, especially during the winter seasons.  It may be used to provide warmth during this time of year.  However, fireplaces can be potentially dangerous.  Home fire safety is essential, below are a few tips to help keep your home and family safe:  

  • Crack open a window while the fire is burning.
  • Be sure the damper or flue is open before lighting or starting a fire, and until embers have completely stopped burning, to draw smoke out of the house.
  • Check the damper by looking up into the chimney with a flashlight or mirror.
  • Use smaller pieces of dry and well-aged wood for home fire safety, avoiding wet or green wood, which causes more smoke and soot buildup in the chimney.
  • Have a professional check the chimney annually.
  • When cleaning a fireplace, remove ashes from previous fires, keeping levels of the to 1 inch or less for less smoke
  • Check for animal nests or other blockages that could prevent smoke from escaping.
  • Make sure the area around the fireplace is clear of anything that is potentially flammable.
  • Never leave a fire in the fireplace unattended and be sure it’s completely out before going to bed or leaving the house.
  • Home fireplace safety should include keeping a fire extinguisher on hand.

Fire damage can be devastating and SERVPRO of Victoria understands the stress that comes with it.  SERVPRO of Northeast San Antonio is dedicated to helping you.  If you face any winter storm damages, give our team a call (210) 653-4651 and we’ll be there to make it “Like it never even happened.”

Emergency Ready Profile

1/8/2019 (Permalink)

Are you a small business owner that would like to protect your company from disaster striking?  You may not always prevent disasters from happening, but you can always be prepared.  Begin the New Year by letting SERVPRO of Northeast San Antonio help you stay in business by helping you be prepared for unplanned disasters.  Pre-planning can serve as an insurance policy aimed at peace of mind.  By creating an Emergency Ready Profile (ERP) with SERVPRO of Northeast San Antonio you minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to get you back into your building after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Be ready and get a free Emergency Ready Profile with SERVPRO of Northeast San Antonio, give our office a call at (210) 653-4651.  Making sure "Like it never even happened."

Restoring Your Property After a Fire Damage Event

12/19/2018 (Permalink)

Fire damage events at Northeast San Antonio commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small fire cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. When an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Northeast San Antonio

SERVPRO of Northeast San Antonio specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Candle Safety Tips

12/19/2018 (Permalink)

There is something calming about candles especially during the holiday season.  They look pretty and enhance the ambiance in a room, they give off a fragrant smell that can be so luring, but they can also be the cause to a house fire.   December has been noted as the peak month of candle fires.  According to the National Fire Protection Association, 3 out of every 5 candle fires started when they were placed to something that can burn, such as furniture, bedding, or decorations.  Review the tips below to prevent any house fires this holiday season:

  • Blow out candles before leaving a room or going to bed
  • Keep candles one foot (30 centimeters) away from anything that can burn
  • Use a sturdy candle holder, that will not tip over easily
  • Put candle holders and a sturdy and unclutter surface
  • Light candles carefully, keep your hair and any loose clothing away from the flame
  • Do not let the candle burn all the way to the bottom; put it out before it gets too close to the container or holder
  • You should not light a candle if oxygen is used in the home
  • During a power outage, use a flashlight or battery-operated lighting instead of a candle

Although candles can add to the décor in the room, however, they can also add danger.  Remember candles are an open flame which means they can easily ignite.  Create an environment that is safe for you during this holiday season, use alternatives to prevent any candle fires in homes like using flameless candles.  As always, remember SERVPRO of Northeast San Antonio is here to help!

Understanding Mold

12/10/2018 (Permalink)

It is important to treat water damage immediately when it happens or right when it is discovered.  When water damage occurs, small or large, and is not properly treated, there is potential that it could lead to further damages. In as little as 48 hours, mold can begin to spread throughout the affected areas; especially if the conditions of the area are moist and dark.  Do not leave the safety of your home up to chance.  If you have experienced water damage take charge and give the professionals a call to properly dry out your home to prevent mold growth. SERVPRO of Northeast San Antonio has highly trained technicians with years of experience and certifications to get the job done.  Do not hesitate to give SERVPRO of Northeast San Antonio a call (210) 653-4651.  Our team is dedicated to helping you when disaster strikes!

Safety in the Kitchen during the Holiday Season

12/10/2018 (Permalink)

December is a time when family and friends gather together to celebrate the glorious time of year.   During this time of year, we are more likely to spend a lot of our time in the kitchen cooking a gourmet family feast or baking delicious cookies.  However, it is extremely important to keep safety at the top of your mind.  If you are not properly prepared in the kitchen, it may lead to being a recipe for disaster.  Kitchen fires around Christmas time are the second most frequently reported accidents right behind Thanksgiving.  To help have a safe and joyous holiday season, follow these tips to help keep your home safe.

  • Stay in the kitchen while the food is cooking, Most kitchen fires occur because the food is left unattended. 
  • Keep the cooking range free of clutter.  Even though you may have dishes to prepare, do not overload a cooktop with too many pots and pans.  Trying to cook all your dishes at once could cause grease to accidentally spill onto a range top and cause a fire. 
  • Always keep a potholder, oven mitt and lid handy while cooking. If a small fire starts in a pan on the stove, put on a flame-resistant oven mitt and smother the flames by carefully sliding the lid over the pan.  Turn off the burner.  Don't remove the lid until the food has cooled. 
  • When removing lids on hot pans, tilt them away from you to protect your face and hands from steam.  If there is an oven fire, turn off the heat and keep the door closed to prevent flames from burning your or your clothes.
  • Do not wear loose fitting clothing when cooking. Long open sleeves could ignite and catch fire from a gas flame or a hot burner. 
  • Keep smoke alarms connected while cooking.  Make sure smoke alarms are installed and working. 
  • Unplug small appliances that aren't in use.  Not only will you save the energy, but you will also avoid potential dangers if they were to be turned on accidentally. 
  • Keep a fire extinguisher in the kitchen in case of emergency and know how to use it.  Make sure the fire extinguisher is UL listed and rated for grease and electrical fires. 

Disasters are never planned.  But SERVPRO of Northeast San Antonio is always prepared and here to help.  When disaster strikes, give our trained professionals a call (210) 653-4651! 

Are You Using Your Fireplace this Holiday Season?

12/3/2018 (Permalink)

As the temperatures drop this December, residents may be turning up the heat by using their fireplaces to keep warm.  To prevent any holiday mishaps be sure you remember a few of these tips about fireplace safety: 

Fireplace Safety Tips:

  • Before starting a fire, make sure the damper or flue is open. Keeping this open will draw smoke out of the house. Using a flashlight to look up the chimney can check the damper. Never close the damper until the embers have completely stopped burning
  • Use dry or aged wood in your fire. With dried wood, it burns with less smoke and burns more evenly. If you use wet or green wood, this causes more smoke and contributes to soot buildup in the chimney

  • Smaller pieces of wood positioned on a grate burn faster and produce less smoke

  • Make sure to clean out ashes from any previous fires. The levels of ash at the base of the fireplace should be kept to 1 inch or less. A thicker layer restricts the air supply to logs, resulting in more smoke

  • You should get your chimney check annually by a professional. Even if the chimney is not due for a cleaning, it is very important to check for animal nests or any other blockages that could prevent smoke from escaping

  • The area around your fireplace should be clear of anything that is potentially flammable

  • Never leave the fire in your fireplace unattended. Make sure the fire is out completely before going to bed or leaving the house

  • Install both a smoke and carbon monoxide detectors. Make sure to test them monthly and change the batteries at least once a year

  • Keep a fire extinguisher on hand

Do not hesitate to call SERVPRO of Northeast San Antonio after dealing with a fire at (210) 653-4651.  Our company has trained technicians with years of experience and certifications to get the job done.   Our team is dedicated to helping you when disaster strikes! 

Classes of Water

11/28/2018 (Permalink)

Without warning, emergencies can strike.  An immediate response is critical especially when water damage strikes.  Did you know there are different classes of water that can cause a loss in a home?  The classes of water are defined as the following:

Class 1 – A single room is affected, with little to no wet carpet, with water only on surfaces like wood or concrete.

Class 2 – This class effects and the entire room, wetness along the walls (12” or more), and moisture still in the structure.

Class 3 – Ceilings, walls, carpet, and insulation are all saturated with liquid or water. This is often due to water coming from overhead.

Class 4 – Water saturates in materials with very low levels of permeation, like hardwood or stone.

Here at SERVPRO of Northeast San Antonio, we understand that dealing with water damage is highly stressful.  Our trained technicians are equipped with the knowledge and equipment to restore your property to its preloss conditions.  Do not hesitate to give SERVPRO of Victoria a call if you experience any kind of water damage!

Electrical Safety Tips for the Holiday

11/27/2018 (Permalink)

It is the most wonderful time of the year!  The holiday season is in full swing as we are counting down to Christmas.  As holiday preparations are underway and make your safety a priority.  Take a moment and review the electrical safety below to avoid any holiday mishap. 

  • Inspect electrical decorations for damage before use
    Cracked or damaged sockets, loose or bare wires, and loose connections may cause a serious shock or start a fire.
  • Do not overload electrical outlets
    Overloaded electrical outlets and faulty wires are a common cause of holiday fires. Avoid overloading outlets and plug only one high-wattage into each outlet at a time. 
  • Keep trees fresh by watering daily
    Dry trees are a serious fire hazard.
  • Keep combustibles at least three feet from heat sources
    A heat source that was too close to the decoration was a factor in half of the home fires that began with decorations (NFPA).
  • Protect cords from damage 
    To avoid shock or fire hazards, cords should never be pinched by furniture, forced into small spaces such as doors and windows, placed under rugs, located near heat sources, or attached by nails or staples. 
  • Stay in the kitchen when something is cooking 
    Unattended cooking equipment is the leading cause of home cooking fires (NFPA).
  • Turn off decorations when going to sleep or leaving the house
    turn off decorative holiday lights before going to bed or leaving home. A timer can help make sure this happens.

 Each of these tips will help you prevent an electrical fire from starting in your home or business. Now, if the worst happens, and you do sustain damage from a fire, you need the help of professionals to get your home and business straightened out. Call on the fire damage restoration specialists here at SERVPRO of Northeast San Antonio (210) 653-4651!