Recent Posts

Kitchen Appliance Maintenance

2/23/2021 (Permalink)

dish washer over flow When disaster strikes, our team is always here to help!

Some home floods commonly occur in the kitchen due to their many water outlets.  For most homes, the kitchen commonly incorporates multiple appliances that connect to a water supply line.   It is important to understand that water damages that occur in the kitchen may possibly spread past the kitchen and create larger damages throughout one's home.  Keep your home prepared by periodically checking the appliances to help reduce water damage incidents from occurring.   However, a few common items that may lead to a kitchen flood are as follows:
Dishwasher
Over time, the water supply line in a dishwasher may degrade.  This can lead to water leaking into enclosed areas under the appliance and rupture entirely.  Check this line twice a year by removing the kick plate at the front of the dishwasher and use a flashlight to inspect the space and surrounding areas.  If the area is wet with no explanation, this should be taken as a red flag.  The dishwasher water supply line shut off should be located under the kitchen sink; turn it off and call a plumber.
 Under Sink System
Underneath the sink, you may find a water filtration system.  As time passes, the lines can degrade and rupture.  A crack in the line can lead to flooding and potentially much worse.  Check the sink twice a year to avoid any costly damages. 
 Refrigerator
Moving the refrigerator may be tricky sometimes.  It's important to be cautious about its placement.  Moving the refrigerator too close to the wall may kink or break the water supply line.  However, having the refrigerator too far out may cause potential over-stress on the line and potentially cause the line to rupture.    Keep in mind, the plastic water supply line degrades over time and can crack or break.   To prevent water damages from potentially happening, it is advisable to remove the plastic line and replace it with a copper or stainless-steel line that has better durability. 
 Being prepared can help prevent a disastrous situation.   By regularly checking on these appliances, you will help avoid any catastrophic damages.  SERVPRO of Northeast San Antonio is faster to any sized disaster, and we are here to help 24/7/365 to make it "Like it never even happened."

Electrical Fire

2/2/2021 (Permalink)

Extension cord phone plug in SERVPRO of Northeast San Antonio is available 24 hours a day 7 days a week for fire emergencies!

Have you checked around your home lately for any faulty wires, electrical cords, or power strips? If not, now is a great time to do it.  Many homes have wires with insulation that has been worn off, rubbed off, or bitten off (rodents) that can lead to electrical fires. Many of these wiring issues can potentially cause a fire in your home which can result in a lot of damage to your property.  

If you have a small fire outbreak due to these types of wiring issues, give SERVPRO of Northeast San Antonio a call.  Our company has trained professionals and our company is a fire restoration company that will help fix your smoke damaged homes and help salvage your property! Our team has the tools and equipment to remove soot from walls and filter out lingering smoke odors.  Don’t hesitate to give our team a call today for your smoke and fire needs. 

Sanitizing Businesses

1/25/2021 (Permalink)

Here to help employee Call SERVPRO of Northeast San Antonio today for a Certified: SERVPRO Cleaned consultation!

SERVPRO of Northeast San Antonio wants to ensure to our community that we are here to help during this time.  Learn more about the Certified: SERVPRO Cleaned Program. Our team has developed plans for all types of businesses to help them keep their staff and patrons safe. The Certified: SERVPRO Cleaned Program provides business owners and their patron's peace of mind when they see our logo on the front door. They can tell and feel that space has had a high level of cleaning. SERVPRO of Northeast San Antonio will sanitize all high touch areas. Call today for a Certified: SERVPRO Cleaned consultation

We are Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Northeast San Antonio today at  (210) 653-4651 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Hot Water Heater Replacement

1/20/2021 (Permalink)

When was the last time you changed your hot water heater?  Has it been a while?  It’s one of those appliances that may be remained unseen or hidden away in the attic.  However, it’s important to make sure to keep up regular maintenance for many reasons.  Homeowners can wake up in the middle of the night or even come home to water all over their home.  Depending on the size, it can possibly leave up to 50+ gallons of water.   Below are a few telling signs that it may be time to change out the hot water heater in your home.

  • Typically, a gas hot water heater can last about 8 to 12 years, while an electric model will last slightly longer from about 10 to 15 years. If your water heater is getting up in years, it may be time to replace it before it breaks
  • If a puddle surrounds the base of the hot water heater, it is important to take action immediately
  • If there is no hot water while using the tap, this may be an indicator it’s time to get the hot water heater checked
  • Signs of tinted water coming from your hot water tap means there may be rust in the hot water heater, which may show possible aging and a signal of an oncoming leak
  • Gurgling or popping noises coming from your water heater are caused by the buildup of hard water sediment heating up and exploding inside your water heater tank

It is always good to be prepared, because disasters may strike when we least expect them.  SERVPRO of Northeast San Antonio is dedicated to helping you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.

Chimney Fires in San Antonio

1/12/2021 (Permalink)

Removing Soot Available 24/7 365 days, SERVPRO of Northeast San Antonio is always here to help when fire disaster strikes!

January temperatures are dropping, the air is finally crisp and Texans can say winter weather has finally arrived.  As temperatures drop in San Antonio, fireplaces are being used. That means that chimney fires can become a concern for many homeowners. Chimney fires are caused by creosote, a combustible substance that is formed by gases during the burning process. This substance hardens to the chimney liner and poses a serious fire risk. Here are a few ways that can help you prevent chimney fires:

- Clean your chimney: The chimney should be inspected every year. Making sure your chimney is safe and cleaning it when it becomes a possible hazard is a great way to prevent a fire. 

- Use dry wood: If the wood is wet, it will not burn as hot as the dry wood and will produce much more smoke. This increase in smoke can lead to an increase in creosote production. 

- Use a creosote remover powder: This powder is to be placed on the wood and burned at a high temperature. This helps turn the creosote that may be forming in the chimney into powder which can reduce the buildup. 

All of these tips can reduce your chances of a chimney fire, but the most important one is the first. Always make sure your chimney is inspected and cleaned regularly to ensure the safety of your household.  If your home suffers from a fire emergency give SERVPRO of Northeast San Antonio a call at (210) 653-4651.

Winter Comercial Pipe Concerns

1/11/2021 (Permalink)

The New Year has surely brought colder temperatures to Texas.   Winter weather can bring beautiful snow (like some parts of Texas experienced this past weekend) but this weather can also cause other issues.   Having temperatures below freezing can risk frozen pipes, which can create a disaster to your home or business.

Frozen pipes occur when exposed to cold weather, such as those outside your house, or in areas such as attics, garages, or kitchen cabinets.  A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow of pressure between the water source and the blockage.

If winter weather causes water damage to your home or business give SERVPRO of Victoria a call.  Our IICRC Certified technicians have years of experience and equipment to restore your home or business to the preloss conditions.  SERVPRO of Victoria is always here to help!

Northeast San Antonio Mold Remediation

1/5/2021 (Permalink)

Mold: contained SERVPRO of Northeast San Antonio prepared for the job, we offer fast, 24-hour emergency services, 365 days per year!

Mold is the word that people fear to hear. Besides causing major business interruption, a mold problem can present serious health effects for the people exposed to it.  Mold can be caused by various things, but primarily minor water intrusions, for example, a slow leak via loose plumbing fitting or a ruptured pipe in the walls, etc. It is very important to understand, that if this issue is not attended to, the matter will only get worse. If your commercial property or business has mold it is important to understand that every hour spent cleaning up is an hour of lost revenue and productivity. By tackling the problem sooner rather than later, it is crucial to avoid a long remediation process.  If you suspect your business may have mold, call SERVPRO of Northeast San Antonio, our team understands the stress and worry that comes with mold damage and the disruption it causes your business.  No matter how big or small the damage is, SERVPRO of Northeast San Antonio is always here to help!

Space Heater Safety

1/4/2021 (Permalink)

Cold temperatures call for some residents to seek out other heat sources in an effort to keep living spaces comfortable.  The most common supplemental heat source is a portable space heater. Space heaters are easy to use and can quickly generate heat to warm up a home from a real cold day.  Consider the following tips to minimize the risks of a heating-related fire in your home:

  • Keep it three feet away from anything that can burn
  • Do not use extension cords
  • Turn off the space heater when leaving the room or going to bed
  • Don't use a space heater in a damp or wet area unless it's specifically made for that purpose
  • Install smoke and carbon monoxide alarms and test monthly

If you or anyone you know experiences fire damage, give SERVPRO of Northeast San Antonio a call.  Our highly trained technicians are certified and have years of experience.  We are always here to help!

Water Restoration in Northeast San Antonio

12/17/2020 (Permalink)

SERVPRO employees working Always here to help our community when disaster stirkes.

At SERVPRO of Northeast San Antonio, we specialize in water damage and fire damage restoration. Our goal is to mitigate these types of damages in your home or business. There is no job that is too big or too small for our team.

Our trained team members and office staff work closely with your insurance company to ensure that your house or business gets the attention it needs to help limit the extra stress or disruption the situation may cause.   

Whether it is a ruptured pipe, flood and storm damage, roof leak, or sewage back up you can count on us to restore your property in accordance with industry standards. 

There are right ways and wrong ways to mitigate property damage and here at SERVPRO of Northeast San Antonio, our team strives to operate at the highest levels of excellence.  Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Fire Loss Content Inventory

12/14/2020 (Permalink)

SERVPRO employees working Always here to help our community!

SERVPRO of Northeast San Antonio has received calls for fire losses.  Calls came in from the larger commercial scale and others being small kitchen or garage fires.  No matter the size of the job, SERVPRO of Northeast San Antonio is here to make it "Like it never even happened." 

In addition to the smoke and soot cleanup, one key component to a fire loss in the inventory process.  This requires a great deal of time in most cases due to the process involves detailed photographs taken of each item to ensure that all your items are documented and labeled to specific boxes. involved.  As our technicians being to take inventory on both what is salvageable and what is unsalvageable, unsalvageable items will be discarded and begin cleaning and boxing the salvageable items to be stored in a safe location until the restoration process has been completed.  In some cases, the restoration process in the home or business does not allow for storage of these items in which case they are brought back to the SERVPRO of Northeast San Antonio office where they are stored in a climate-controlled and protected area. 

Once the inventory has been completed it is submitted to the insurance company and homeowner for review and to be processed as part of the claim. 

As soon as the restoration and reconstruction process has been completed, we will bring the stored items back to the homeowner or business owner safely and securely. 

Our trusted staff understands the importance of your belongings and will treat them with care.  SERVPRO of Northeast San Antonio is committed to providing the best service to our customers.