Recent Posts

Water Classification

5/21/2019 (Permalink)

Without any kind of warning, disaster can strike your home or business.  Immediate response is crucial especially when it comes to water damages!  There are three different classifications of water that can cause a loss in a home.  The three types of water classification are defined as the following:

Clean water – does not contain waste products and can present a few health risks.  Sources of clean water include burst pipes, defective appliances, hot water heater leaks and rain or snow entering through a leaky roof.

Gray water – carries waste products but does not include human waste or present the hazard of spreading diseases.  Sources of gray water include overflowing washing machines, dishwashers, and bathtubs. 

Black water – carries products and disease-causing organisms.  Sources of black water include flood water and sewage backups.  Black water losses pose serious health threats, and the damage is generally more severe.

At SERVPRO of Northeast San Antonio, our team understands that dealing with water damage is highly stressful.  Our trained technicians are equipped with the knowledge to restore your property.  Do not hesitate to give our trained professionals at SERVPRO of Northeast San Antonio a call if you are experiencing any kind of water damage in your home or business.

Tornado Tips from SERVPRO of Northeast San Antonio

5/15/2019 (Permalink)

It is important to understand the difference between a tornado watch and a tornado warning to help protect you and loved ones.  

When a tornado watch is issued, this means a tornado is possible in the area.

When a tornado warning is issued, this means a tornado has been sighted and may be headed toward your area.

Tornadoes are dangerous and can be spawned by a thunderstorm or produced as a result of a hurricane.  According to the National Hurricane Center, studies show that more than half of the landfalling hurricanes produce at least one tornado.   If a tornado strikes your home or area, know what to do.  SERVPRO of Northeast San Antonio has provided a few tips to help keep our community safe!

  • Wait for an all-clear announcement from the National Weather Service or local news before leaving your home, business, or shelter.
  • Be very cautious and on the watch for downed utility lines.  Do not approach or touch downed utility lines. 
  • Check water heater and appliances for damage.  For safety purposes, use a flashlight, not matches or candles. 
  • Use bottled water or boil tap water before drinking until you are told the water supply is safe. 
  • Driving may be hazardous due to debris in the streets, downed power lines, and flooding.  If flooding is a potential hazard, stay away from the rivers and streams.
  • Inspect car, home, or business both inside and outside for damage.  List any damages that you can find and document the damages with pictures if possible.
  • Walk through your home or business and conduct an inventory of damaged items and belongings.

SERVPRO of Northeast San Antonio - Biohazard Cleanup

4/30/2019 (Permalink)

SERVPRO of Northeast San Antonio is fully trained and specialized in the cleaning and disposal of biohazard contents and affected materials in the San Antonio area. 

When it comes to a biohazard situation, SERVPRO of Northeast San Antonio knows best how to handle a situation like this.  Protection is important to our employees because removal of biohazard materials can cause serious health consequences. 

Our crew is equipped with the necessary safety apparatus and cleaning products.  Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.  Here at SERVPRO of Northeast San Antonio, we can help transform these unhealthy environments back into clean, safe homes and offices.  We can restore your home or business back to its preloss conditions.  Give us a call if you need any biohazard cleanup services – (210) 573-6000.  SERVPRO of Northeast San Antonio is always here to help, making sure “Like it never even happened.”

Types of Mold

4/16/2019 (Permalink)

What is mold you ask?  Mold is a type of fungi that exist everywhere and only need moisture and a compatible surface to survive.  With that being said, there are many different species of mold.   Some types of mold can be unharmful while others can be toxic.  It is important to know the type of mold you may be dealing with if there is mold growth in your home or business.  Each type has different unique characteristics and growth patterns.  Below are a few common kinds of mold species found in homes or business:

Acremonium: Found on dead plants and soil, it grows indoors on paper and drywall tiles

Alternaria: Commonly found on food, plants, rotting farmland manure and is resistant to most fungicides.

Aspergillus: There are many species of Aspergillus

Botrytis: Associated with plants, high humidity levels and plenty of plants attract this mold.

Here at SERVPRO of Northeast San Antonio, our technicians receive advanced training to deal with mold issues in a home or business.  Committed to providing excellent services, SERVPRO of Northeast San Antonio has the technology and crew to help you make it “Like it never even happened.”

Air Duct Cleaning Benefits

4/15/2019 (Permalink)

Is it worth having your air ducts clean?  Getting the ventilation systems inspected should be a high priority on your to-do list. In most cases, the heating, ventilation and air conditioning (HVAC) system have been operating for some time without attention.  Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your business or home. 

   Clean air ducts benefits: 

  • Eliminates offensive odors
  • Reduces potential mold growth
  • Remediates bacteria, fungi and mold
  • Restore peak energy efficiency
  • Lowers indoor air pollution

A routine part of the SERVPRO of Northeast San Antonio service is inspecting the heating, ventilation and air conditioning unit (HVAC).  Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.  

For Immediate Service Call SERVPRO of Northeast San Antonio

4/15/2019 (Permalink)

SERVPRO of Northeast San Antonio provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Sugar Land.  We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (210) 653-4651

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Sugar Land commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. Therefore, when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.  

  • Commercial Water Damage Restoration 
  • Commercial Fire Damage Restoration

Dealing with Commercial Water Damage In Northeast San Antonio

2/27/2019 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Northeast San Antonio

SERVPRO of Northeast San Antonio specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Lightning Truths and Myths

2/26/2019 (Permalink)

It's important that we know our facts about the weather patterns to prepare for any future emergencies.  Learn the common myths and facts about lightning during spring!

Myth: If it's not raining, then there is no danger from lightning. 
Fact: Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from any rainfall.  This is especially true in the western United States where thunderstorms sometimes produce very little rain. 

Myth: The rubber soles of shoes or rubber tires on a car protect you from being struck by lightning. 
Fact: Rubber-soled shoes and rubber tires proved no protection from lightning.  The steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.  Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside. 

Myth: "Heat lightning" occurs after very hot summer days and poses no threat. 
Fact: "Heat lightning" is a term used to describe lightning from a thunderstorm too far away for thunder to be heard. 

To find out more information about the myths and the facts about lightning go to

Dealing with lightening damages can be very overwhelming to deal with alone.  Give the team of professionals here at SERVPRO of Northeast San Antonio a call! (210) 653-4651. 

Are You Dealing with Water Intrusion?

2/26/2019 (Permalink)

Has a toilet overflowed in your home?  Or maybe a pipe ruptured? SERVPRO of Northeast San Antonio understands that water damage emergencies do not wait for a convenient time.  Our team has an on-call crew available all day every day to ensure that your home or business receives the attention it deserves.  Our operators are standing by at the phones waiting to answer your calls if you are dealing with water intrusion in your home or business.  SERVPRO of Northeast San Antonio has the professional state of the art equipment needed to begin the remediation process quickly.  It is highly important to our team that we help homeowners and business owners restore their property as soon as possible.   No matter how big or small the damage, SERVPRO of Northeast San Antonio is always here to help to make it “Like it never even happened.”

The Difference Between Mildew and Mold

2/19/2019 (Permalink)

Can you tell what the difference between mold and mildew are?  Let SERVPRO of Northeast San Antonio help clarify!   The two both have a couple of matching characteristics.   Mold and mildew are both fungi that thrive on moisture, warm areas and can grow on many different surfaces.  However, there are a few differences between the two.

Mildew is a surface fungus that can easily be identified as a patch of gray or white fungus and may turn brown.  It is not as invasive or as troublesome as mold and is a bit easier to eliminate than mold.  Products such as bleach or vinegar should help do the trick to knock it out. 

Mold, however, can be hard to spot and be a little trickier.  If you notice a foul smell in your home or business, then there is a chance you have mold hiding around.  The appearance of mold may be green or black.  It can sometimes come across looking like a small patch of dirt or may appear fuzzier or darker than mildew.  If mold is spotted, there is a chance that more mold is hidden and not in sight. 

It is important if you spot mold and/or mildew that they get treated immediately.  The faster addressing the issue the less potential damage may be caused in your home or business.  If you have mold concerns in your home or business, give the mold experts a call here at SERVPRO of Northeast San Antonio (210) 653-4651.